We have been lucky enough to have been working with White Peak Housekeeping since Clare and Dave started this incredible service.
As a business we were looking for people we could trust to look after our properties and host our guests as we would ourselves.
It’s always a worry handing over the reins when you don’t know someone, and have high personal standards that you want to maintain along with a reputation to uphold.
We were scarily surprised by how accommodating and professional Clare and Dave were. Our first thoughts being “it can’t be this easy” however 2 years down the line that’s exactly how it is! Easy. In fact it’s so easy that we now have very little to do with the day to day running of any of our 5 properties. The houses and grounds are always spotless, with lovely little touches added for our guests. Clare is such a caring, professional lady and our guests cannot speak highly enough of her with nothing ever being too much trouble. Dave is an incredibly talented handy man and sometimes we just don’t know what we would do without them ! As you will know looking after properties is challenging and we have had our fair share of those challenges but Dave and Clare have been our saviours!
Expanding a small business and maintaining the same levels of personal service can be hard to achieve but White Peak have done this spot on! Everyone in the team is super professional, trustworthy and cares as much as the couple who started it!
Not only have White Peak Housekeeping grown their own business but they have also helped us grow ours. Since we started working together we have been able to increase our bookings to almost double what we did without them.
While we would love White Peak all to ourselves it’s only fair we share our experiences so that any home or property owners know about this wonderful service and can enjoy some of the benefits we have had by using them!
We have used White Peak Housekeeping for over 18 months to provide cleaning, laundry and welcome pack support and they now exclusively service our holiday home for us. The housekeeping team are great providing excellent standards of cleaning and service delivery. Clare is extremely professional in her approach and has tailored the service to our needs. We have an open and transparent relationship and can communicate on any issues easily. The team are selected carefully and there is a real focus on providing consistency for each property. I have had to call on Clare at the last minute a number of times and she has always been willing to help. Her “can do” attitude is reassuring and genuine. Clare and her team are trustworthy and understand the importance of getting things right. In a highly competitive market this is an essential criteria and I feel my business would not be as successful without this support from White Peak Housekeeping. I would not hesitate to recommend.
We started using White Peak Housekeeping for the management and cleaning of our holiday home a year ago. I can honestly say that the service they provide is faultless. Guests are always mentioning how clean the place is and Clare suggested improvements to the welcome pack we provide which has received much praise from guests. Most importantly for us as we live far away from the property, Clare and Dave are prepared to go the extra mile to ensure all is as it should be, whether rushing off to Derby to buy and install a new water heater within a few hours of guests arrival, or keeping a careful record of kitchen inventory and replacing items immediately when required. Clare has suggested to us how we could up the standard of the accommodation we offer in terms of decor and facilities. We are quite simply delighted with the service that White Peak Housekeeping provides and would wholeheartedly recommend to anyone. 10/10!"
We have used White Peak housekeeping services to look after our Holiday Home since we first let the cottage and would definitely highly recommend Clare, David and the team. The service they provide is second to none with an excellent laundry service, high standard of cleaning and good sourced welcome pack. Clare has been brilliant at providing suggestions to make our holiday makers stay extra special. They have stepped in at short notice to deal with inevitable hicups that arise with the property or those staying there. Our guests tell us that Clare and David are always cheerful and friendly. We are very pleased with the routine maintenance carried out by Clare and David and they have suggested good tradespeople when needed. We have complete peace of mind knowing that our property is being managed by White Peak Housekeeping Services.